It's different than I expected but I have adapted...
Fit good. Timely delivery. Carlos did good.
2nd request. Do you have non-marring front and back wheels maybe in a dffierent color NOT black. My vinyl floor in kitchen, hall, and bathroom is stained and not repairable. Please send wheel cost and ship time. thanks
Very satisfied with the plug
I love everything about it!!
Better than original, thanks Rubicon!
The front wheel was exactly what I needed but the price was a little high. Thank you.
Before saying anything about the chair let me say Thank You! to the customer service department. They were outstanding! I asked questions before and after my purchase and Customer Service answered in a timely fashion. They even provided YouTube videos to describe their responses. Two thumbs-up!
I've had the chair out on three occasions just to become accustomed to it. Road surfaces and sidewalks around me are "crowned" making it difficult to maintain a straight path. Can't complain though - it's much easier than walking!! I have not had it in a shopping mall where floors are flat and smooth but I'm sure the chair will behave much differently, and better, in that environment. So far, I am not disappointed with my purchse.
Thank you delivery was on time and the wheels are made with a better material than the originals.
I wanted to provide you with an update regarding the missing remote control. After thoroughly inspecting the box and carefully examining the area beneath the wheelchair, my brother was able to successfully locate it. We truly appreciate your patience as we worked through this matter, and I sincerely apologize for any inconvenience or concern this may have caused.
At this time, we have decided to retain the chair in its current condition, as everything is now complete and functioning as expected.
I would also like to take a moment to personally express my gratitude for the level of professionalism, integrity, and communication your company has demonstrated throughout this process. Your responsiveness and genuine care for your customers have not gone unnoticed and are deeply appreciated. It is rare to encounter such dedication, and it has made a lasting impression.
Because of this positive experience, I can confidently say that I would not consider any alternative providers in the future.
Thank you again for your continued support and for standing behind your service with such excellence.
Warm regards,
The Cheatham Family.
My replacement batteries are working great. If you own a Rubicon power wheelchair. I would recommend buying all your oem replacement parts from Rubicon.
Good , quick service. The Rubicon is just what I need. The ars raising alow me to transfer from the chair to others easily.
Thank great service really fast
Thank you great business
Thank you so much this wheelchair is a life changer for me now I can go anywhere I want plus it loads up very nice in any vehicle
Very simple and easy to use. Small footprint. Works for small spaces - rolls over raised thresholds easily. Battery has lasted a long time btwn charges. Speed adjustment is good. Takes a little practice - especially for someone with Parkinsons but good once you get the hang of it.
Part was perfect. And when I needed help they sent me a video on how to install. Chair has been so helpful.
I received great service on getting my new batteries
Great solid product, no complaints.
It’s a really great chair and go through any kind of terrain, which is really important cause I live in the country and yes, a replacement part was diagnosed correctly
I think it's the best
Leg stenosis made chair, love chair lets me get around house and great at casino, 93 yrs old helper folds chair for car and when away from home